Shipping Policy
At Flow of Chi, we aim to offer you reliable, affordable, and worldwide shipping.
1. Do you ship to my country?
We ship to most countries worldwide, except: Bahamas, Yemen, Cuba, Iran, Sudan, Syria.
2. How much is shipping?
· Free shipping on all orders over US$69.99
· Standard Shipping: US$6.88
· Express Shipping (FedEx / DHL): from US$48.88
Notes:
· Free shipping applies only to regular-priced items.
· Shipping fees for free gifts are not waivable or refundable.
Shipping costs are calculated automatically at checkout based on weight and location.
3. How long will delivery take?
Total time = Processing time + Shipping time(excluding customs, weekends, holidays, or delays)
· Order Processing: 2–5 business days
· Standard Shipping: 7–15 business days
· Express Shipping: 5-10 business days
Delivery by Region:
· US, Canada, UK, Germany, France, Singapore: 7–15 business days
· Australia, Italy, Japan, Malaysia, most of Europe: 10–20 business days
Please double-check your shipping address.Once shipped, we cannot change the delivery address.
- How to track my order?
Once shipped, you will receive an email with a tracking number.Track your order here:https://t.17track.net/en#nums
2. Why is my tracking not updating?
Many of our items are handcrafted and blessed in Taoist temples.It may take 3–5 business days for tracking to update after shipping.
3. My package has not arrived
If your package does not arrive within 60 days of shipping,we will resend a new item or issue a full refund.
For support, contact us:Email: fu.llc@outlook.com